Travel booking platform, Travel Book Philippines, Inc., has decided to cease operations after a three-year run. The Manila-based online travel agency (OTA) through its General Manager, Kevin Chandra, informed Crossroads Hostel Manila recently that it is ceasing its operations after regretfully admitting that its business is “no longer viable to sustain the company throughout the challenging period.” The challenging period mentioned was due to the increasing pressures brought about from job losses and after-effects of the COVID-19 pandemic.
The tourism and hospitality industry ground to a halt after the Philippine Government declared a lockdown on 14th March first in Metro Manila then two days later, the government declared the lockdown throughout the island of Luzon.
Travelbook first invited Crossroads Hostel Manila to join its business in November of 2017. It signed up as one of its merchants in 2018. The hostel had its page on travelbook’s website and have customers book directly to Crossroads Hostel that can stay in the property with their help.
In Travelbook’s Facebook Page, the company describes their business as a, “… booking platform for people who are looking for exciting promos on hoe accommodations, tour packages, and in-land and boat transfers, as well as discounted deals on restaurants, buffets, spas, museums, and other activities to do in the Philippines.”
Crossroads Hostel and its management is sad that this company will go but Travelbook promises to come back after its sales supervisor, Lizette Marie Cruz (linkedin), had this to say about its return in the future, “May we bounce back after this (sic) trying times a hundred times stronger, not just the tourism industry but as a country as well.”
We look forward to it and Crossroads Hostel Manila will be here, waiting.
In related news, the United Nations World Tourism Organization (UNWTO) says that the “current scenarios point to declines of 58% to 78% in international tourist arrivals for the year, depending on the speed of the containment and the duration of travel restrictions and shutdown of borders, although the outlook remains highly uncertain.” This puts the tourism industry stakeholders in a very precarious situation and one of the ways to survive this crisis is to continue to innovate and create ways to peak future travelers’ appetite in making their country, their place, their destination part of their next bucket-list.