These are the steps explained in all its details to bring back stranded family and friends who will go through the quarantine process. It’s fairly easy but thorough because we want to remove or lessen the stress you may feel bringing them home. This is bias to Crossroads Hostel but using the same steps, you can apply to any other places you want. We’re here to help!

There are 3 easy steps to this transition process in bringing home your family to The Philippines (a bit long, bear with us!):

First, determine the airline and date when to go back.

Second, determine the accommodation where you want your family to spend 3 nights while waiting for the COVID-19 test results.

Third, getting the results from the Bureau of Quarantine to go home.

Welcome back! We hope this article will help you organize bringing your family back home.

FIRST STEP, the airline – Choose which airline to take going back to The Philippines. Right now, the gateway is MNL or the Ninoy Aquino Internation Airport Terminals. Passenger Passport is required to book an airlines and all the necessary clearances the origin country requires must be fulfilled before flying home. Once booked, email a clear copy of the passport and the itinerary to

SECOND STEP, the quarantine place – Book your stay with us at Crossroads Hostel. We’re open for quarantine services and all we require are paid reservations of three (3) nights stay and the Security Deposit of PhP1,000.00 per guest. We are accredited by the IATF thru the Department of Tourism:
Make Reservations. To book your family, we need the following information 
(a) Full Passport Name 
(b) Nominated Email Address where we can reach them
(c) Their PH mobile number where we can contact them upon arrival.
We will automatically inform you or whoever is nominated to receive details of your booking;  

Book Shuttle Ride. We offer airport shuttle pick-up for only PhP500 from the airport. We require the following to pick them up:
(a) Clear Passport Copy
(b) Clear Image or copy of flight itinerary
(c) Information sent four days prior arrival (to be coordinated with Govt Agency and Coast Guard)
NOTE: We will give you our driver’s name, the car and plate number to pick them up
ADDITIONAL NOTE: Please note that there’s a maximum of two (2) pax per ride and trunk space is limited so if there are two passenger-guests but luggage are many and will not fit in one ride then additional vehicles may be needed and an additional fee of PhP500 per ride is required. 

You have the option of hiring Crossroads Hostel to bring you to its establishment or you can have the Airport Taxi which will cost you at least PhP1,000.00

Make Payment. To pay reservations,
(a) pay the 3-nights stay 
(b) pay security deposit and
(c) pay shuttle fee.

Go through our payments steps available to BDO, Palawan Express, or GCash (details below) and inform us of your payment once made; 

THIRD STEP, Waiting for the results of the quarantine process
Upon arrival, guests will wait for their swab test results facilitated by the Philippine National Red Cross. The PNRC will clear the passenger and issue a certificate or not to the guest. Steps through all three-nights stay
DAY 1 – Register
We will have the guest declare their health situation, register their stay, and conduct contact tracing records upon arrival and have them receive their keys where they will stay; Guests will be issued a sanitation kit and oriented on how to move around the hostel.

DAY 2 – 3 Stay
Stay inside the room and go out as necessary to the bathroom or to eat. You can have free water and coffee in our pantry area. You can also order food from our all-day Breakfast menu for no more than PhP100/meal. You can also read books from our mini library, and you can also watch your favorite shows on Netflix as you stream videos from our 100mbps wifi service. 
During this time, family members of the quarantined guest must coordinate with hostel admin using Facebook Chat on our Facebook Page. Closely coordinating with us will help ease your anxiety for information. You can coordinate your pick up time the following day after the results would have come out or even giving us a message for anything we can help you with; Take note that the Bureau of Quarantine updates their website from midnight and throughout the evening.

The Bureau of Quarantine thru the Department of Health with the help of The Philippine National Red Cross conducts swab testing when passengers arrive the airport.

Day 4 – Exit
Quarantined guests can leave as soon as the hostel administration has a copy of the clearance certificate the Red Cross issued and that pictures are taken of the guest with the certificate before they leave.


Menu of Hostel Fees
PhP2,097.00, Accommodation = PhP699/night x 3 nights, *No Free Breakfast
PhP500.00 Hostel Shuttle from Airport = PhP500 x 1 guest
PhP200.00, Early Check-in Fee = if guest checks-in early than 2 pm, dependent on the availability
PhP200.00, Late Check-out Fee =  if available, guest can check-out until 5pm
PhP1,000.00, Security Deposit = Incidental Deposit, returned upon check-out
PhP100.00/meal = choice of corned beef, luncheon meat, and hotdog over garlic rice, egg, and buttered veggies; Meal times are: 7-10 am , Breakfast; 11-1pm, Lunch; 5-7pm, Dinner
Important: All fees are paid in cash either upon check-in or upon order;

Payment Steps via BDO
BDO Account: 00.693.005.4436  |  Crossroads Hostel Manila Co. Ltd  | Savings Account
Email us a clear copy of the validated deposit slip
Message us at +639478957600 that you’ve sent email already
Wait for our reply in one day

Payment Steps via Palawan Express
Send payment ℅ Naneth Luzong (Admin Staff)
Crossroads Hostel Manila address: 76 Mariveles Street, Highway Hills, Mandaluyong City
Mobile number: 0912.984.2962

Payment Step via GCash

Crossroads Hostel GCash QR Code

Scan this to pay your stay at Crossroads!

Payment via Credit Card
Book your family using these:
*Except for Hostelworld, the rest offer full payment on stay fees except for early check-in and check-out fees and security deposit

Our mobile number is +639478957600
Front Desk Open: 8am – 7pm

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